English 1. Introduction
Welcome to Alpha Wave Boat Rental. We operate the website https://awavecorfu.com and provide boat rental and daily cruise services in Paleokastritsa, Corfu, Greece.
We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website, you agree to the practices described in this policy.
If you have any questions or concerns, please contact us at the details provided at the end of this document.
2. Data Controller
The data controller responsible for your personal data is:
Alpha Wave Boat Rental
Paleokastritsa, Corfu, Greece
Website: https://awavecorfu.com
3. Information We Collect
We collect personal information in the following ways:
- a) Booking Form
When you make a reservation through our website, we collect:
- Full name
- Email address
- Phone number
- Date and time of the requested booking
- Number of passengers
- Any special requests or additional information you choose to provide
- b) Online Payments
Payment transactions are processed securely through Stripe, a third-party payment processor. We do not store your credit card details on our servers. Stripe may collect and process payment information in accordance with their own Privacy Policy, available at https://stripe.com/privacy.
- c) Newsletter / Email List
If you choose to subscribe to our newsletter, we collect your email address in order to send you updates, offers, and information about our services. You may unsubscribe at any time by clicking the unsubscribe link in any of our emails.
- d) Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website
- Device type and operating system
This information is collected through cookies and analytics tools (see Section 5).
4. How We Use Your Information
We use the personal data we collect for the following purposes:
- To process and confirm your boat rental or cruise reservation
- To communicate with you regarding your booking, including confirmation emails and reminders
- To process online payments securely through Stripe
- To send you our newsletter, if you have subscribed
- To improve our website and services based on how visitors use the site
- To comply with legal obligations
- To respond to enquiries or complaints submitted through our contact form
5. Cookies and Analytics
Our website uses cookies and similar tracking technologies to enhance your browsing experience and to analyse website traffic.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymised data such as pages visited, session duration, and geographic location. This data is processed by Google in accordance with their Privacy Policy at https://policies.google.com/privacy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
Google Ads
We use Google Ads to display advertisements to potential customers. Google may use cookies to show you relevant ads based on your previous visits to our website. You can manage your ad preferences through Google’s Ad Settings at https://adssettings.google.com.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on how to manage cookies, visit https://www.allaboutcookies.org.
6. Legal Basis for Processing (GDPR)
As a business operating within the European Union, we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing are:
- Contract performance: Processing is necessary to fulfil your booking or service request
- Consent: For newsletter subscriptions and non-essential cookies, we rely on your consent, which you may withdraw at any time
- Legitimate interests: For analytics and website improvement purposes, where these interests are not overridden by your rights
- Legal obligation: Where processing is required by applicable law
7. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third-party service providers who assist us in operating our website and delivering our services, including:
- Stripe: For secure payment processing
- Google LLC: For analytics (Google Analytics) and advertising (Google Ads)
- Email service providers: For sending booking confirmations and newsletters
All third parties are required to handle your data in accordance with applicable data protection laws and are only permitted to use your data for the specific purposes we have authorised.
We may also disclose your information where required by law or to protect the rights, property, or safety of Alpha Wave, our customers, or others.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- Booking information is retained for up to 3 years for accounting and legal compliance purposes
- Newsletter subscriber data is retained until you unsubscribe
- Analytics data is retained in accordance with Google’s retention policies
Once your data is no longer required, it is securely deleted or anonymised.
9. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
- Right of access: You may request a copy of the personal data we hold about you
- Right to rectification: You may request that we correct any inaccurate or incomplete data
- Right to erasure: You may request that we delete your personal data, subject to certain conditions
- Right to restriction: You may request that we limit the processing of your data
- Right to data portability: You may request a copy of your data in a structured, machine-readable format
- Right to object: You may object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details in Section 12. We will respond to all requests within 30 days.
10. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. All payment transactions are encrypted using SSL technology and processed securely by Stripe.
While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
11. Children’s Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete such data.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint regarding the handling of your personal data, please contact us:
Alpha Wave Boat Rental
Paleokastritsa, Corfu, Greece
Website: https://awavecorfu.com
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at https://www.dpa.gr.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
